Our Objectives 

Empowerment through navigation, advocacy and engagement is what we aim to achieve in our day to day objectives.

Patient navigation is a process by which an individual—a patient navigator—guides patients from presentation of symptoms to end of life care, through and around barriers, in the complex healthcare system to help ensure timely diagnosis and treatment.

Patient advocacy can be defined as a professional/organization who provides services to patients, and those supporting them, who are navigating the complex healthcare continuum.  Patient advocates work directly with patients to ensure they have a voice in their care and information to promote informed decision making.  Patient advocates may work independently or in medical or other organizational settings, and serve individuals, communities, disease‐specific populations, as well as family caregivers. 

Taking together, all of this information, Rare Diseases SA aims to:

  • Provides services to patients as they navigate the healthcare system,

  • Work directly with patients to ensure that they have a voice in their care,

  • Work to make sure that patients have sufficient information to promote informed decision making, 

  • Plays an informational role,

  • Remain committed to helping patients make informed choices and access resources,

  • Ensures that a patient’s wishes are the guiding force behind decisions affecting medical care and the withholding of care, and

  • Collaborate effectively with other members of the healthcare team.


RDSA does not recommend specific treatment choices, provide clinical opinions, or perform medical care of any type.

Community engagement within the rare disease community is important to ensure patients are better supported. The feeling of being isolated and abandoned is synonymous with rare diseases, and RDSA aims to overcome this by creating awareness and platforms in which our community can connect and support one another.

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Privacy Policy: Rare Diseases South Africa (RDSA) respects your privacy and is committed to protect the personal information that you share with us. Our database contains private information including name, address, contact information and medical information. If you provide any private or non-public information it will be restricted to site administrators and individuals on a need-to-know basis and will not be sold or given outside of RDSA without consent from you. 

Disclaimer: Rare Disease South Africa (RDSA) is a resource for sharing information and support. RDSA members, employees and executive board members do not offer medical advice. The information provided on the RDSA website, newsletter and message board are designed to support, not replace, the relationship that exists between a patient/RDSA member and his/her physician. Please verify any information you receive from RDSA with other sources and with your licensed health care provider. Decisions regarding medical care should be made with your healthcare provider. Consumers should never disregard or delay seeking medical advice due to the content of this website. The RDSA executive and medical boards, volunteers and moderators do not assume, and hereby disclaims, any and all liability to any person or entity for any claims, damages, liability or other loss including, without limitation, any liability for injury or other damage resulting from any use of, or reliance on, this service or from the posting of any content or material by any third party.

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