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Tell us what's going on
You don't need to have it all worked out, or explain it perfectly. Give us a rough idea and a navigator will come back to you.
Need to speak to someone now?
If this is urgent, call the helpline rather than filling in the form. Someone will answer.
Support helpline
What happens next?
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Your message goes to our patient services team, not a general inbox.
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A navigator reads it and comes back to you, usually by email unless you've asked us to call.
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If we're not the right people to help, we'll tell you and point you to who is.
This service is free
You don't need a confirmed diagnosis, a medical aid, or a referral. There's no cost and no catch.
Feeling down?
If you are in crisis or struggling to keep yourself safe, please contact SADAG on 0800 567 567, or their suicide crisis line on 0800 12 13 14. Both are free and available 24 hours.
Other ways to reach us
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