RARE ASSIST | Rare Diseases SA

Rare Assist was developed with the aim of assisting rare disease patients with obtaining access to treatment and services.

The project ensures that patients receive appropriate support from presentation of symptoms through to end of life care.

The services include claims submissions, benefit applications and authorisations as well as specialised applications (such as PMB,

ex-gratia, etc) in the private medical aid sector.

The outcome of such services will result in a decrease of the administrative burden facing those with rare diseases, as well as assisting those who do not understand the medical aid benefits to which they have access.

Without appropriate case management services:

Patients and Caregivers have an increased administrative burden which causes further stress and anxiety
Patient compliance is reduced due to patients not having necessary authorizations and approvals
Out of Pocket expenses continue to rise, further burdening the patient
Patients do not access their medical aid benefits appropriately

Patient's First Name

Patient's Last Name

Patient's Email

Patient's Contact Number

Patients' Address

Patient's Birthday

What is your Medical Diagnosis?

Background information and reason you are needing case management support?

Which Medical Aid are you on?

What is your Medical Aid number?

Main Member's full name?

ID number of Main Member?

Contact number of Main Member?

Contact Email of Main Member?

Treating Doctor's full name?

Email of treating doctor

Contact Number of treating doctor

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Please note that by clicking submit, you acknowledge that you are sharing confidential information with RDSA and accept RDSA's privacy policy and disclaimer. Privacy Policy: Rare Diseases South Africa (RDSA) respects your privacy and is committed to protect the personal information that you share with us. Our database contains private information including name, address, contact information and medical information. If you provide any private or non-public information it will be restricted to site administrators and individuals on a need-to-know basis and will not be sold or given outside of RDSA without consent from you. Disclaimer: RDSA is a resource for sharing information and support. RDSA members, employees and executive board members do not offer medical advice. The information provided on the RDSA website, newsletter and message board are designed to support, not replace, the relationship that exists between a patient/RDSA member and his/her physician. Please verify any information you receive from RDSA with other sources and with your licensed health care provider. Decisions regarding medical care should be made with your healthcare provider. Consumers should never disregard or delay seeking medical advice due to the content of this website. The RDSA executive and medical boards, volunteers and moderators do not assume, and hereby disclaims, any and all liability to any person or entity for any claims, damages, liability or other loss including, without limitation, any liability for injury or other damage resulting from any use of, or reliance on, this service or from the posting of any content or material by any third party.

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" Thanks to Rare Disease SA for helping that the medical aid approved

Juan’s treatment so quickly and asking us how it is going with him...

Juan is a little fighter and warrior. "

~ Juanita Van Rooyen

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case management
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